CanWay

CanWay is an AI-powered enterprise software vendor specializing in software development, delivery, and IT operations.

CanWay 是一家专注于软件研发、交付与 IT 运营的 AI 驱动企业软件厂商。

Founded in 2001, CanWay Technology Co., Ltd. serves as CanWay’s headquarters in China, with more than two decades of experience in enterprise IT services, software engineering, IT operations, and digital transformation. CanWay has supported more than 1,000 organizations across industries including finance, government, energy, telecommunications, transportation, manufacturing, technology, and consumer industries.

嘉为科技成立于 2001 年，深耕企业 IT 服务、软件工程、IT 运维与数字化转型领域二十余年。CanWay 已服务超过 1,000 家组织，客户覆盖金融、政府、能源、通信、交通、制造、科技及消费等多个行业。

CanWay provides end-to-end DevOps and intelligent IT operations solutions that help organizations modernize software development and delivery, improve service and operations management, and increase automation, visibility, and operational efficiency. CanWay and its products have been included in Gartner, IDC, and Forrester research and recognized by ITSS, MIIT, and CAICT.

CanWay 提供端到端 DevOps 与智能 IT 运营解决方案，帮助企业升级软件研发与交付方式，提升服务与运营管理能力，以及自动化水平、运营可视性和运营效率。CanWay 及其产品已入选 Gartner、IDC 和 Forrester 研究，并获得 ITSS、中国工信部（MIIT）及信通院（CAICT）等权威机构认可。

Within the CanWay IT Operations portfolio, IT Service Management (ITSM) and IT Monitoring are the key focus products at this stage.

在嘉为（CanWay）IT 运维产品体系中，IT 服务管理（ITSM）与 IT 监控（IT Monitoring）是现阶段的重点产品。

CanWay IT Service Management (ITSM) IT服务管理中心

EN: https://en.canway.net/product/itsm.html

CN: https://www.canway.net/yun-wei-chang-jing/417.html

CanWay IT Service Management (ITSM) brings the service desk, ITIL-aligned service workflows, low-code customization, automation, and AI assistance together on one enterprise platform. It helps enterprises standardize service delivery, reduce manual work, and resolve issues faster across departments and locations. Proven in large-scale enterprise environments, CanWay ITSM has replaced ServiceNow for the China headquarters of a Fortune Global 500 multinational, supporting hundreds of IT staff and tens of thousands of employees.

CanWay IT 服务管理（ITSM）在企业级开发平台上整合服务台、遵循 ITIL 规范的服务流程、低代码定制、自动化以及 AI 辅助能力。助力企业标准化服务交付，减少人工操作，跨部门、跨地域快速处置问题。产品已在大型企业环境中得到实战验证：嘉为 ITSM 曾为某世界 500 强跨国企业中国总部替换 ServiceNow，支撑数百名 IT 人员与数万名员工使用。

CanWay IT Monitoring 监控中心

EN: https://en.canway.net/product/it-monitor.html

CN: https://www.canway.net/yun-wei-chang-jing/1913.html

CanWay IT Monitoring provides unified visibility across enterprise infrastructure, cloud, Kubernetes, middleware, databases, and other critical IT resources. Built-in monitoring templates, intelligent anomaly detection, and flexible dashboards help IT teams establish monitoring quickly, identify issues earlier, and maintain reliable operations across complex environments. CanWay’s monitoring and observability products have been recognized in Gartner research on intelligent IT monitoring, APM, and observability.

CanWay IT监控可为企业基础设施、云平台、Kubernetes、中间件、数据库及其他核心IT资源提供统一可视能力。内置监控模板、智能异常检测与灵活仪表盘，帮助 IT 团队快速搭建监控体系，提前识别隐患，在复杂环境中保障业务稳定运行。嘉为监控与可观测性产品入选 Gartner 智能 IT 监控、应用性能监控（APM）及可观测性相关研究报告。